“A TV repairman calls his supervisor from the customer’s home, points his phone/camera at the troubled TV screen, and the supervisor can view on a Weblog exactly what’s wrong with the customer’s TV picture,” Zeldman explained.
“A Realtor doing a site inspection verifies that a home repair has been done. He points his cell phone/camera at the repair in question and uploads it to the real estate company’s private weblog.”
Next time you have a medical emergency, instead of trying to describe the problem, you might send a picture to the emergency team en route. The emergency personnel can use the image to help determine how serious the problem is — and what you should do while they’re en route.
“There is a similar scenario for almost every ordinary contingency of life and business,” Zeldman said.